Tag: Latest Exin ITIL Real Test

Ensurepass.com : Ensure you pass the IT Exams 2018 Jan Exin Official New Released ITIL100% Free Download! 100% Pass Guaranteed!http://www.EnsurePass.com/ITIL.html ITIL Foundation (syllabus 2011) Question No: 381 - (Topic 7)Which of the following is NOT defined as part of every process?RolesInputs and outputsFunctionsMetricsAnswer: C Question No: 382 - (Topic 7)When can a known error record tie raised?At any time when it would be useful to do soAfter a workaround has been found2onty1 onlyNeither Read more [...]

Ensurepass.com : Ensure you pass the IT Exams 2018 Jan Exin Official New Released ITIL100% Free Download! 100% Pass Guaranteed!http://www.EnsurePass.com/ITIL.html ITIL Foundation (syllabus 2011) Question No: 391 - (Topic 7)Which core publication will you find detailed descriptions of service catalog management, information security and support management?Service strategyService designService transitionService operationAnswer: B Reference:http://en.wikipedia.org/wiki/Information_Technology_Infrastructure_Library#Serv Read more [...]

Ensurepass.com : Ensure you pass the IT Exams 2018 Jan Exin Official New Released ITIL100% Free Download! 100% Pass Guaranteed!http://www.EnsurePass.com/ITIL.html ITIL Foundation (syllabus 2011) Question No: 351 - (Topic 6)Which of the following is the BEST definition of the term service management?A set of specialized organizational capabilities for providing value to customersin the form of servicesA group of interacting, interrelated, or independent components that form a unified whole, Read more [...]

Ensurepass.com : Ensure you pass the IT Exams 2018 Jan Exin Official New Released ITIL100% Free Download! 100% Pass Guaranteed!http://www.EnsurePass.com/ITIL.html ITIL Foundation (syllabus 2011) Question No: 361 - (Topic 7)Which of the following provides resources to resolve operational and support issues during Release and Deployment?Early Life SupportService Test ManagerEvaluationRelease Packaging and Build ManagerAnswer: A Question No: 362 - (Topic 7)Which part of ITIL provides guidance Read more [...]

Ensurepass.com : Ensure you pass the IT Exams 2018 Jan Exin Official New Released ITIL100% Free Download! 100% Pass Guaranteed!http://www.EnsurePass.com/ITIL.html ITIL Foundation (syllabus 2011) Question No: 371 - (Topic 7)Who has the responsibility for review and risk analysis of all supplies and contracts on a regular basis?The Service Level ManagerThe IT Service Continuity ManagerThe Service Catalogue ManagerThe Supplier ManagerAnswer: D Question No: 372 - (Topic 7)Identify the input Read more [...]

Ensurepass.com : Ensure you pass the IT Exams 2018 Jan Exin Official New Released ITIL100% Free Download! 100% Pass Guaranteed!http://www.EnsurePass.com/ITIL.html ITIL Foundation (syllabus 2011) Question No: 311 - (Topic 6)As a strategic tool for assessing the value of IT services, Financial Management applies to which of the following service provider types?An internal service provider embedded within a business unitAn internal service provider that provides shared IT servicesAn external Read more [...]

Ensurepass.com : Ensure you pass the IT Exams 2018 Jan Exin Official New Released ITIL100% Free Download! 100% Pass Guaranteed!http://www.EnsurePass.com/ITIL.html ITIL Foundation (syllabus 2011) Question No: 321 - (Topic 6)There are four types of metrics that can be used to measure the capability and performance of processes. Which of the four metrics is missing from the list below?1.ProgressEffectivenessEfficiency 4. ?CostConformanceComplianceCapacityAnswer: C Question No: 322 - (Topic Read more [...]

Ensurepass.com : Ensure you pass the IT Exams 2018 Jan Exin Official New Released ITIL100% Free Download! 100% Pass Guaranteed!http://www.EnsurePass.com/ITIL.html ITIL Foundation (syllabus 2011) Question No: 331 - (Topic 6)What does a service always deliver to customers?ApplicationsInfrastructureValueResourcesAnswer: C Question No: 332 - (Topic 6)Defining the processes needed to operate a new service is part of:Service Design: Design the processesService Strategy: Develop the offeringsService Read more [...]

Ensurepass.com : Ensure you pass the IT Exams 2018 Jan Exin Official New Released ITIL100% Free Download! 100% Pass Guaranteed!http://www.EnsurePass.com/ITIL.html ITIL Foundation (syllabus 2011) Question No: 341 - (Topic 6)Which of the following areas would not be supported by a Service Design tool?Software designProcess designEnvironment designStrategy designAnswer: B Question No: 342 - (Topic 6)Contracts relating to an outsourced Data Centre would be managed by?Service DeskIT Operations Read more [...]

Ensurepass.com : Ensure you pass the IT Exams 2018 Jan Exin Official New Released ITIL100% Free Download! 100% Pass Guaranteed!http://www.EnsurePass.com/ITIL.html ITIL Foundation (syllabus 2011) Question No: 291 - (Topic 5)In Service Operation, if too much emphasis is placed on #39;Stability#39;, what might the likely outcome be in terms of responsiveness to customer needs?Customers needs will be met more easily because of the improved stability of the services with fewer failures to disrupt Read more [...]

Ensurepass.com : Ensure you pass the IT Exams 2018 Jan Exin Official New Released ITIL100% Free Download! 100% Pass Guaranteed!http://www.EnsurePass.com/ITIL.html ITIL Foundation (syllabus 2011) Question No: 301 - (Topic 6)Which of the following is a responsibility of Supplier Management?Development, negotiation and agreement of contracts.Development, negotiation and agreement of Organizational Level AgreementsDevelopment, negotiation and agreement of ServiceLevel Agreements.Development, Read more [...]

Ensurepass.com : Ensure you pass the IT Exams 2018 Jan Exin Official New Released ITIL100% Free Download! 100% Pass Guaranteed!http://www.EnsurePass.com/ITIL.html ITIL Foundation (syllabus 2011) Question No: 281 - (Topic 5)The BEST description of the purpose of Service Operation is?To decide how IT will engage with suppliers during the Service Management LifecycleTo proactively prevent all outages to IT ServicesTo deliver and support IT Services at agreed levels to business users and customersTo Read more [...]

Ensurepass.com : Ensure you pass the IT Exams 2018 Jan Exin Official New Released ITIL100% Free Download! 100% Pass Guaranteed!http://www.EnsurePass.com/ITIL.html ITIL Foundation (syllabus 2011) Question No: 241 - (Topic 5)The BEST description of the guidance provided by Service Design is?The designand development of new servicesThe design and development of service improvementsThe design and development of services and service management processesThe day-to-day operation and support of Read more [...]

Ensurepass.com : Ensure you pass the IT Exams 2018 Jan Exin Official New Released ITIL100% Free Download! 100% Pass Guaranteed!http://www.EnsurePass.com/ITIL.html ITIL Foundation (syllabus 2011) Question No: 251 - (Topic 5)Which of the following questions does Service Strategy help answer with its guidance?How do we prioritize investments across a portfolio?What services to offer and to whom?What are the Patterns of Business Activity (PBA)?3 only1 only2 onlyAll of the aboveAnswer: D Question Read more [...]

Ensurepass.com : Ensure you pass the IT Exams 2018 Jan Exin Official New Released ITIL100% Free Download! 100% Pass Guaranteed!http://www.EnsurePass.com/ITIL.html ITIL Foundation (syllabus 2011) Question No: 261 - (Topic 5)Which process would you MOST expect to be involved in the management of Underpinning Contracts?IT Designer/ArchitectProcess ManagerService Catalogue ManagerSupplier ManagerAnswer: D Question No: 262 - (Topic 5)Which of the following is concerned with fairness and transparency?Capacity Read more [...]

Ensurepass.com : Ensure you pass the IT Exams 2018 Jan Exin Official New Released ITIL100% Free Download! 100% Pass Guaranteed!http://www.EnsurePass.com/ITIL.html ITIL Foundation (syllabus 2011) Question No: 271 - (Topic 5)In many organizations the role of Incident Manager is assigned to the Service Desk. It is important that the Incident Manager is given the authority to:Only manage Incidents effectively through 1st and 2nd lineOnly manage Incidents effectively through the 1st lineOnly Read more [...]

Ensurepass.com : Ensure you pass the IT Exams 2018 Jan Exin Official New Released ITIL100% Free Download! 100% Pass Guaranteed!http://www.EnsurePass.com/ITIL.html ITIL Foundation (syllabus 2011) Question No: 211 - (Topic 4)Which process has the following objective 鈥淓stablish new or changed services into supported environments within the predicted cost, time and resource estimates鈥?Service strategyService transition planning and supportService level managementChange managementAnswer: Read more [...]

Ensurepass.com : Ensure you pass the IT Exams 2018 Jan Exin Official New Released ITIL100% Free Download! 100% Pass Guaranteed!http://www.EnsurePass.com/ITIL.html ITIL Foundation (syllabus 2011) Question No: 221 - (Topic 4)Which role is accountable for the operationalmanagement of a process?Process practitionerProcess managerService managerChange managerAnswer: B Question No: 222 - (Topic 4)What is defined as the ability of a service, component or configuration item (CI) to perform its Read more [...]