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Ensurepass.com : Ensure you pass the IT Exams 2018 Jan Exin Official New Released ITIL100% Free Download! 100% Pass Guaranteed!http://www.EnsurePass.com/ITIL.html ITIL Foundation (syllabus 2011) Question No: 381 - (Topic 7)Which of the following is NOT defined as part of every process?RolesInputs and outputsFunctionsMetricsAnswer: C Question No: 382 - (Topic 7)When can a known error record tie raised?At any time when it would be useful to do soAfter a workaround has been found2onty1 onlyNeither Read more [...]

Ensurepass.com : Ensure you pass the IT Exams 2018 Jan Exin Official New Released ITIL100% Free Download! 100% Pass Guaranteed!http://www.EnsurePass.com/ITIL.html ITIL Foundation (syllabus 2011) Question No: 391 - (Topic 7)Which core publication will you find detailed descriptions of service catalog management, information security and support management?Service strategyService designService transitionService operationAnswer: B Reference:http://en.wikipedia.org/wiki/Information_Technology_Infrastructure_Library#Serv Read more [...]

Ensurepass.com : Ensure you pass the IT Exams 2018 Jan Exin Official New Released ITIL100% Free Download! 100% Pass Guaranteed!http://www.EnsurePass.com/ITIL.html ITIL Foundation (syllabus 2011) Question No: 351 - (Topic 6)Which of the following is the BEST definition of the term service management?A set of specialized organizational capabilities for providing value to customersin the form of servicesA group of interacting, interrelated, or independent components that form a unified whole, Read more [...]

Ensurepass.com : Ensure you pass the IT Exams 2018 Jan Exin Official New Released ITIL100% Free Download! 100% Pass Guaranteed!http://www.EnsurePass.com/ITIL.html ITIL Foundation (syllabus 2011) Question No: 361 - (Topic 7)Which of the following provides resources to resolve operational and support issues during Release and Deployment?Early Life SupportService Test ManagerEvaluationRelease Packaging and Build ManagerAnswer: A Question No: 362 - (Topic 7)Which part of ITIL provides guidance Read more [...]

Ensurepass.com : Ensure you pass the IT Exams 2018 Jan Exin Official New Released ITIL100% Free Download! 100% Pass Guaranteed!http://www.EnsurePass.com/ITIL.html ITIL Foundation (syllabus 2011) Question No: 371 - (Topic 7)Who has the responsibility for review and risk analysis of all supplies and contracts on a regular basis?The Service Level ManagerThe IT Service Continuity ManagerThe Service Catalogue ManagerThe Supplier ManagerAnswer: D Question No: 372 - (Topic 7)Identify the input Read more [...]

Ensurepass.com : Ensure you pass the IT Exams 2018 Jan Exin Official New Released ITIL100% Free Download! 100% Pass Guaranteed!http://www.EnsurePass.com/ITIL.html ITIL Foundation (syllabus 2011) Question No: 311 - (Topic 6)As a strategic tool for assessing the value of IT services, Financial Management applies to which of the following service provider types?An internal service provider embedded within a business unitAn internal service provider that provides shared IT servicesAn external Read more [...]

Ensurepass.com : Ensure you pass the IT Exams 2018 Jan Exin Official New Released ITIL100% Free Download! 100% Pass Guaranteed!http://www.EnsurePass.com/ITIL.html ITIL Foundation (syllabus 2011) Question No: 321 - (Topic 6)There are four types of metrics that can be used to measure the capability and performance of processes. Which of the four metrics is missing from the list below?1.ProgressEffectivenessEfficiency 4. ?CostConformanceComplianceCapacityAnswer: C Question No: 322 - (Topic Read more [...]