Latest 2013 Pass4sure Cisco CCNP 642-165 UCCX Questions

EnsurepassExam Number: 642-165 Associated Certifications: Cisco IP Contact Center Express Specialist Duration: 75 minutes (55-65 questions) Available Languages: English   QUESTION 1 What happens if all CTI ports for the configured CTI Port Group are busy when a new call arrives? A.CallManager will forward the call to the directory number configured for forward-on busy for this CTI Route Point in CallManager. B.Caller will receive ringing treatment. C.An exception is raised, Read more [...]