[Free] 2018(Jan) EnsurePass Dumpsleader IBM C2010-659 Dumps with VCE and PDF 1-10

Ensurepass.com : Ensure you pass the IT Exams
2018 Jan IBM Official New Released C2010-659
100% Free Download! 100% Pass Guaranteed!

Fundamentals of Applying IBM SmartCloud Control Desk V1

Question No: 1

By default, what are three of the required fields in a bulletin board message? (Choose three.)

  1. Subject

  2. Message

  3. Message ID

  4. Organization

  5. Person Group

  6. Expiration Date

Answer: A,C,F

Question No: 2

What are two virtual machine images that must be deployed to implement the IBM SmartCloud Control Desk VM Image solution? (Choose two.)

  1. IBM DB2 virtual machine

  2. IBM Tivoli Directory Server virtual machine

  3. Administrative Workstation virtual machine

  4. IBM Tivoli Integration Composer virtual machine

  5. IBM WebSphere Application Server virtual machine

Answer: A,E

Question No: 3

Updating asset information in a controlled manner is part of the IT Asset Management process. Which two related processes provide information on required updates to assets? (Choose two.)

  1. Incident Management

  2. Release Management

  3. Security Management

  4. Service Level Management

  5. Service Request Management

Answer: A,B

Question No: 4

Most loggers are inactive by default and set to which mode level?

  1. WARN

  2. DEBUG

  3. ERROR


Answer: C

Question No: 5

Which statement best describes the Service Request Management functionality in IBM SmartCloud Control Desk?

  1. A tool that provides end-to-end IT and Enterprise asset lifecycle management on a single integrated platform.

  2. A tool that enables users to request, deploy, monitor and manage cloud computing services. It also provides traceable approvals and processes.

  3. A tool that helps customers manage, audit, and coordinate change and configuration management processes using user interlaces and workflows that facilitate cross-silo cooperation.

  4. A tool that provides a comprehensive and modular approach to integrated service desk and service catalog management enabling IT personnel to improve the efficiency of service delivery and to drive down operating costs.

Answer: D

Question No: 6

Which format is used to import and export workflow processes in IBM SmartCloud Control Desk?

  1. XSL

  2. Java

  3. XML

  4. VBS

Answer: C

Question No: 7

An end user is presented with fields to gather specific or additional data when creating a service request from the Self Service Center. Where are these fields presented to the service desk agent when working the ticket?

  1. Activities tab

  2. Specification tab

  3. Solutions Details tab

  4. Service Request tab in the Details section

Answer: B

Question No: 8

Which statement is true regarding Work Type settings?

  1. Start and Complete Status are mandatory fields to create a work type.

  2. Work types can be defined Work Order, Change, Release, and Process Request record types.

  3. In order for Work Type settings to be available a restart of the MXServer application server is required.

  4. To access Work Type settings go to Administrationgt; Organizations, find the desired Organization then Select Actiongt; Labor Options gt; Work Type.

Answer: C

Question No: 9

What is a responsibility of the Service Catalog Designer?

  1. To define which services are available to which users

  2. To provide Service Level Agreement details for catalog entries

  3. To determine which catalog views should be added or deleted

  4. To keep the entries aligned with the services in the IT Portfolio

Answer: D

Question No: 10

Which application is used in IBM SmartCloud Control Desk to configure an event that is triggered when a record is found that meets the conditions defined by an escalation point or workflow process?

  1. Actions

  2. Automation Scripts

  3. Activities and Tasks

  4. Service Level Agreements

Answer: A

100% Ensurepass Free Download!
Download Free Demo:C2010-659 Demo PDF
100% Ensurepass Free Guaranteed!
C2010-659 Dumps

EnsurePass ExamCollection Testking
Lowest Price Guarantee Yes No No
Up-to-Dated Yes No No
Real Questions Yes No No
Explanation Yes No No
Free VCE Simulator Yes No No
Instant Download Yes No No

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.