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IBM SmartCloud Control Desk V7.5 Fundamentals

Question No: 31

What functionality will auser need to define a set of tasks that will be applied to the Service Request once the Catalog Request is submitted and approved?

  1. Job Plan

  2. Fulfillment Plan

  3. Ticket Template

  4. Fulfillment Template

Answer: A

Question No: 32

In order to respectthe dependencies between components, what is the deployment sequence for IBM Smart Cloud Control Desk VMImage?

  1. Oracle virtual machine for the database and then WebLogic Application Server virtual machine.

  2. IBM DB2 virtual machine for the database andthen WebLogic Application Server virtual machine.

  3. IBM DB2 virtual machine for the database and then IBM WebSphere Application Server virtual machine.

  4. IBM WebSphere Application Server virtual machine and then IBM DB2 virtual machine for the database.

Answer: C

Question No: 33

Impact Analysis is a part of which process?

  1. Change Management

  2. Incident Management

  3. Release Management

  4. Configuration Management

Answer: A

Question No: 34

Which edition is included in the IBM SmartCloud ControlDesk VMImage solution?

  1. Full Edition

  2. Entry Edition

  3. Everyplace Edition

  4. Service Provider Edition

Answer: B

Question No: 35

An object structure can be consumed by which two capabilities? (Choose two.)

  1. Pole

  2. Action

  3. Report

  4. Workflow

  5. Migration

Answer: C,E

Question No: 36

What is the purpose of the EventTracker filter?

  1. Events are logged into a SystemOut.log file.

  2. To log events from external monitoring systems.

  3. To track the event of the selected components only.

  4. Ithelps to identify potential issues by tracking the overall usage of the application.

Answer: D

Question No: 37

Which two database servers are supported by IBM SmartCloud Control Desk V7.5 installation? (Choose two.)

  1. Sybase

  2. MySQL

  3. Informix

  4. IBM DB2

  5. Microsoft SQL server

Answer: D,E

Question No: 38

What are three types of IBM SmartCloud Control Desk offerings? (Choose three.)

  1. Action

  2. Descriptive

  3. Work Order

  4. Work Request

  5. Service Catalog

  6. Service Request

Answer: A,B,F

Question No: 39

What does the IBM SmartCloud Control Desk V7.5 (SCCD) Migration Manager do?

  1. It migrates asset data between SCCD environments.

  2. It migrates SCCD from an Oracle database to IBM DB2.

  3. It migrates SCCD from Oracle WebLogic to IBM WebSphere.

  4. It migrates configuration content between SCCD environments.

Answer: D

Question No: 40

A self service user can perform which two tasks in the Self Service Center application? (Choose two.)

  1. Import data

  2. Report an issue

  3. Create a workflow

  4. Authorize a configuration item

  5. Order from the offering catalog

Answer: B,E

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