2013 Latest CCNA Voice 640-461 Real Exam Question 1-5

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QUESTION 1
Users report that all external callers are leaving urgent voice-mail messages. Where can this behavior be changed?
A. under the Phone Menu Configuration > Unidentified Callers Message Urgency
B. under the Opening Greeting > Unidentified Callers Message Urgency
C. under the Message Settings > Unidentified Callers Message Urgency
D. under the System Call Handlers > Unidentified Callers Message Urgency
E. under the Voice-mail Box Settings > Unidentified Callers Message Urgency
Correct Answer: C Section: Unity Connection Explanation
Explanation/Reference:
Message urgency indicates the action that Cisco Unity Connection allows when a message has been left by an unidentified caller or by a user who has not explicitly signed in.
Link:
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsag170.html

QUESTION 2
Which two fields are required parameters when manually creating users on Cisco Unity Connection with predefined templates? (Choose two.)
A. username (alias)
B. extension
C. first name and last name
D. employee ID
E. title
Correct Answer: AB Section: Unity Connection Explanation
Explanation/Reference:
The following items need to be configured when creating new user from predefined template: User Template Type extension), Based on Template, Alias, Display Name, Mailbox Store, Outgoing Fax Server, Phone System, Generate SMTP Proxy Address From Corporate Email Address (Cisco Unity Connection
8.5 and Later only)

QUESTION 3
An administrator is attempting to add a new user in Cisco Unified Communications Manager Administration but does not see the option to add a new user. What is the most likely cause of this issue?
A. The SQL User database is not running.
B. The system is synchronized with an LDAP server.
C. BAT is not enabled.
D. The administrator hasthe aceno user adda rights box checked.
E. The SIP Realm is not defined in User Management.
Correct Answer: B Section: CUCM Explanation
Explanation/Reference:
If you enable LDAP synchronization in Cisco Unified Communications Manager Administration, you thereby
configure your system to use the LDAP corporate directory as the end user directory for Cisco Unified
Communications Manager.
In this scenario, you cannot add or delete users in Cisco Unified Communications Manager Administration.
You add and remove end users in the corporate LDAP directory.

QUESTION 4
Which call processing agent is based on Cisco IOS software and works with ISR platforms?
A. Cisco Unified Presence Server
B. Cisco Unity Connection
C. Cisco Unified Communications Manager Express
D. Cisco Unified Communications Manager
E. Cisco Unified Contact Center Express
Correct Answer: C Section: CUCME Explanation
Explanation/Reference:
Cisco unified presence server, unity connection, communication manager and contact center express requires appliance based system based on Cisco media convergence server (MCS), UCS (unified computing system) or VMware.

QUESTION 5
Which two options allow the maximum message length to be adjusted in Cisco Unity Connection? (Choose two.)
A. Message Settings under individual users
B. User Templates >VoiceMailUserTemplate > Message Settings
C. Contacts > Message Settings
D. Enterprise Parameters > Maximum Message length
E. Service Parameters > Voicemail Settings
Correct Answer: AB Section: Unity Connection Explanation
Explanation/Reference:
1. Message Settings under individual users
2. User Templates —> VoiceMailUserTemplate —> Message Settings

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